Customer Support


Our customer service is available from Monday to Friday


 from 9 am to 6 pm (Rome time) at (+39) 055290730 


or by mail at customer.support@vivafirenze.it


 

Do you want to cancel your reservation? From the 'Manage Reservation' button on Vivafirenze.it home page you can cancel your booking just by entering the credentials you received in the confirmation email.

 

Looking for information on the treatment of groups? Enter your details in the spaces of the  'Groups Requests' page and we will get back to you as soon as possible with our best offer designed to your needs and budget.


Vivafirenze.it is not responsible for prices and rates published directly by the hotels and accommodation facilities that have joined the booking portal sharing our approach to enhancing the territory.

Our customer support is at your disposal to collect reports on price differences published on other portals that we will report to related facilities.

 

customer support