Customer Support


Our customer service is available from Monday to Friday


 from 9 am to 12 am (Rome time) at (+39) 055290730 


or by mail at customer.support@vivafirenze.it


 

Do you want to cancel your reservation? From the 'Manage Reservation' botton on Vivafirenze.it home page you can cancel your booking just by entering the credentials you received in the confirmation email.

 

Looking for information on the treatment for groups? Enter your details in the spaces of the  'Groups Requests' page and we will get back to you as soon as possible with our best offer designed to your needs and budget.


From Monday to Friday from 12 am to 6 pm (Rome time) you can leave a message at (+39)055290730 and we will call you back the day after.

 

customer support